Privacy policy

Introduction

At DumbItDown.ai, we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, and safeguard your personal information. We encourage you to read this policy carefully to understand our practices regarding your personal data.

Data Collection

We collect data to offer and improve our services. The types of data we collect include:

1. User-Provided Information: This includes the text inputs and personal data (such as your name and email address) you provide to utilize our service features.
2. Automated Data Collection: We use HotJar for screen recording to help identify errors and improve the user experience. We also use Google Analytics, Meta Remarketing Pixel, and Twitter Pixel to understand how users interact with our website.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience and collect data for analysis. You have the option to opt in or out of the marketing aspects of Google Analytics, Meta Remarketing Pixel, and Twitter Pixel cookies. Learn how to manage your preferences in your browser settings.

Data Usage

We use the data collected for the following purposes:

1. Service Improvement: To enhance the performance and functionality of our services based on the text inputs and feedback we receive from users.
2. Analytics: To analyze user behavior and preferences to improve the user experience through tools like Google Analytics and HotJar.
3. Marketing: If you opt-in, we may use your data to send you marketing communications and offers related to our services.
4. Updates and New Features: We may use your contact details to inform you about updates, new features, and improvements to our services, as you have a legitimate interest in being informed about changes to the service you are using.
5. Surveys and Feedback: Occasionally, we may invite you to participate in surveys or provide feedback to help us understand your experience and improve our services. Participation is voluntary, and you may be offered incentives for your input.

Lawful Basis for Processing

We process your data based on the following lawful bases:

1. Contract Necessity: Processing data is necessary to provide the services you request, including creating an account and accessing our services.
2. Legitimate Interests: We process anonymized text inputs to improve our service based on legitimate interests.

Data Sharing

We may share your data with third parties in the following circumstances:

1. OpenAI: As we utilize OpenAI’s API to provide our services, the text inputs are likely shared with OpenAI, albeit in an anonymized form that cannot be linked back to individual users.
2. Legal Requirements: We may disclose your data if required by law or in response to legal requests by public authorities.

Data Storage and Security

We store your data securely on Digital Ocean servers, using the security measures employed by Digital Ocean to protect user data. We retain your data as long as your account remains active or until you request deletion.

International Data Transfers

Your data may be transferred and stored in locations outside the European Economic Area. We implement safeguards to ensure your data remains protected and secure.

User Rights

In accordance with GDPR regulations, you have the right to:

1. Access: Request access to the personal data we hold about you.
2. Correction: Request correction of inaccurate data.
3. Deletion: Request deletion of your data by contacting us at [email protected].
4. Data Portability: Request your data in a structured, commonly used, and machine-readable format, and transmit it to another service.

Children’s Privacy

Our service is not targeted at children under the age of 13, but is intended for a general audience. We do not knowingly collect personal data from children under 13.

Data Protection Officer

For any concerns or inquiries regarding your personal data, contact our Data Protection Officer, Gareth Cotter, at [email protected].

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and inform affected individuals without undue delay.

Contact

If you have any privacy concerns or data access requests, please contact us at [email protected].

Policy Updates

We may update this privacy policy from time to time. Registered users will be notified of any significant updates through the email address associated with their account.

Conclusion

We value your trust in sharing your personal data with us, and we strive to protect it with the utmost care and compliance with legal standards. By using our services, you agree to the practices described in this privacy policy.